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For more details, please see the AGM 2023 & World Air Transport Summit agenda (pdf)
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Monday 5 June - AGM
Annual Report of the Air Transport Industry
By Willie Walsh, IATA's Director General
Report of the Board of Governors
By Mehmet Tevfik Nane, Chair, IATA Board of Governors, & Chairperson of the Board of Directors, Pegasus Airlines
Monday 5 June - World Air Transport Summit
World Air Transport Summit Opening
Host: Anita Mendiratta
Strategic Advisor, Diplomat and Author
Panel - Aviation: a vital link in times of crisis
Aviation's daily positive contributions to humanity are multifaceted, from connecting cultures and economies to fostering social development and economic growth. However, its importance is greatly magnified during crises. More...
- Güliz Öztürk, CEO Pegasus Airlines
- Numan Olcar, Chief Advisor to the President, TURSAB (Association of Turkish Travel Agencies)
- Ahmet Bolat, Chairman of the Board & Executive Committee, Turkish Airlines
Panel - Diversity and Inclusion Awards
This session will reveal the latest data from IATA's 25by2025 initiative, explore why all aspects of diversity are important for airline leaders, and honor the 2023 winners of the 2023 IATA Diversity and Inclusion Award winners.
> Watch: setting the scene on Diversity & Inclusion (mp4)
> Press release: Winners of the 2023 Diversity & Inclusion Awards
- Poppy Khoza, Director of Civil Aviation (CEO), South African Civil Aviation Authority
- Robin Hayes, CEO, JetBlue
Moderator: Anna Stewart, Reporter, CNN
Panel - The Big Picture
The post-pandemic aviation era continues to unfold. Demand is recovering but other challenges are emerging. This session explored the factors influencing the future of air transport. More...
> Watch: setting the scene: A Year in Review by CNN (mp4)
> Presentation: Global Outlook for Air Transportation (pdf)
- Marie Owens Thomsen, IATA's SVP, Sustainability and Chief Economist
- Fatih Birol, Executive Director, International Energy Agency
- Ralph Ossa, Chief Economist, World Trade Organization
- Alan Beattie, Senior Trade Writer, Financial Times
Moderator: Richard Quest, Anchor and Correspondent, CNN
CEO Insights Panel
The CEO Insights Panel is always a highly-anticipated highlight of the World Air Transport Summit and 2023’s edition was no exception. More...
- Greg Foran, CEO, Air New Zealand
- Yvonne Manzi Makolo, CEO, Rwandair
- John W. Dietrich, President and CEO, Atlas Air Worldwide
- Campbell Wilson, CEO and MD, Air India
Moderator: Richard Quest, Anchor and Correspondent, CNN
AGM 2023 Program Tuesday -World Air Transport Summit
Panel - Sustainability: aiming for a zero waste cabin
Making aircraft cabins more sustainable is a priority for airlines who recognize the importance of reducing, reusing, and recycling cabin waste from their flight operations. More...
> Watch: setting the scene on cabin waste (mp4)
- Paul Terstegge, Executive VP Inflight Services, KLM
- Jo Hendricx, Founder, Travel without Plastic
Moderator: Anna Stewart, Reporter, CNN
Press release: IATA and UNEP to Address Key Environmental Challenges in Aviation Including Single-Use Plastics
Panel - Sustainability: adressing non-C02 impacts of aviation on climate change
Aircraft produce other emissions in addition to CO2 which contribute to climate change. For the first time, experts discussed the non-CO2 impacts of aviation on climate change and potential solutions. More...
> Watch: setting the scene on non CO2 impacts: Contrails (mp4)
> Presentation: adressing non-CO2 impacts of aviation on climate change (pdf)
Florian Allroggen, Executive Director, Laboratory for Aviation and the Environment, MIT
Moderator: Anna Stewart, Reporter, CNN
Panel - Sustainability: financing the transition to SAF
Even with a 200% increase in production, Sustainable Aviation Fuel (SAF) orders outstrip supply. Airlines believe government production incentives and encouraging financial investment are key. More...
> Watch: setting the scene on Financing the Transition to SAF (mp4)
- Paddy Lowe, Co-founder, Zero Petroleum
- Preeti Jain, Global Director, LanzaTech
- Jonathan Bloch, Executive Director, Sustainable Finance, ANZ Banking Group
- Laurence Wildgoose, Assistant Administrator for Policy, Intl Affairs & Environment, FAA
Moderator: Anna Stewart, Reporter, CNN
Panel - Lessons learned from 2022’s operational challenges
While there was no consensus on the learnings from last year’s operational meltdowns, there was a general agreement that the industry needs to do a better job of cooperating in future. More...
> Watch: setting the scene on operational challenges (MP4)
- Juha Järvinen, CCO, Virgin Atlantic
- Valerie Hackl, Managing Director, Austrocontrol
- Christina Cassotis, CEO, Allegheny County Airport Authority
- Paul Griffiths, CEO, Dubai Airports
Moderator: Richard Quest, Anchor and Correspondent, CNN
Panel - Data: the next frontier
This panel discussed the role of data and the extent to which it was being exploited effectively to improve performance, sustainability and customer experience. More...
> Watch: setting the scene on Data, the next frontier (mp4)
- Susan Doniz, CIO, The Boeing Company
- Juliana Rios, Chief Digital and IT Officer, LATAM
Moderator: Anna Stewart, Reporter, CNN
Panel - Women in the C-Suite: the Chief Commercial Officer (CCO)
The consistent message delivered by participants in the Women in the C-Suite: The Chief Commercial Officer panel, was that after three years of pandemic-related disruptions, airlines need to deliver on the basics. More...
> Watch: setting the scene on the Chief Commercial Officer (mp4)
- María Jesús López Solás, Chief Commercial, Network & Alliances Officer, Iberia
- Jo-Ann Tan, SVP Marketing Planning, Singapore Airlines
- Leanne Geraghty, Chief Customer and Sales Officer, Air New Zealand
Moderator: Richard Quest, Anchor and Correspondent, CNN
> Detailed media program (pdf)
> Videos: all videos can be downloaded for broadcast use from our AGM video album (Vimeo)
> Photos: AGM 2023 Flickr album
Sunday 4 June
14:00 The Americas Press Briefing
With Peter Cerda, IATA's Regional VP, The Americas
Presentation: Americas region briefing (pdf)
14:30 Africa & Middle East Briefing
With Kamil Al-Awadi, IATA's Regional VP, Africa & Middle East
Presentation: Africa Middle East region update (pdf)
15:00 Europe Briefing
With Rafael Schvartzman, IATA's Regional VP, Europe
Presentation: Europe region update (pdf)
15:30 Asia-Pacific Region
With Philip Goh, IATA's Regional VP, Asia-Pacific
Presentation: Asia Pacific & North Asia update (pdf)
15:30 North Asia Briefing
With Dr. Xie Xingquan, IATA's Regional VP, North Asia
Presentation: Asia Pacific & North Asia update (pdf)
16:15 The Regulatory Agenda Briefing
With Conrad Clifford, IATA's Deputy Director General & Corporate Secretary
Presentation: Unruly Passengers, Consumer Rights, Slots Reform (pd)
Press release: Unruly Passenger Incidents in Post-Pandemic Increase
Press release: Aviation Consumer Protection Regulation Should Address Shared Responsibilities
17:00 Sustainability Roadmaps Briefings
With Marie Owens Thomsen, IATA's SVP Sustainability & Chief Economist, Hemant Mistry, IATA's Director, Energy Transition and Alejandro Block, IATA's Manager, New Energy and Technologies
Presentation: the Net Zero Roadmaps (pdf)
Press release: IATA Releases Strategic Roadmaps to Showcase Steps to Reach Net Zero by 2050
Monday 5 June
13:15 Economic Outlook Briefing
With Marie Owen Thomsen, IATA's SVP, Sustainability and Chief Economist
Presentation: Global Outlook for Air Transport (pdf)
Press release: Airline Profitability Outlook Strengthens
15:45 Operations & Safety Briefing
With Nick Careen, IATA's SVP, Operations, Safety & Security
Presentation: Operations & Safety Update (pdf)
Tuesday 6 June
07:45 Sustainable Aviation Fuel (SAF) Briefing
With Marie Owens Thomsen, IATA's SVP Sustainability & Chief Economist and Hemant Mistry, IATA's Director, Energy Transition
Presentation: Update on Sustainable Aviation Fuels (SAF)
Press release: SAF Production Set for Growth but Needs Policy Support to Diversify Sources
08:15 Efficient Cross Border Movement of People and Trade Briefing
With Nick Careen, IATA's SVP Operations, Safety & Security
Presentation: Facilitation Cross Border Movement of People and Trade (pdf)
10:30 Modern Airline Retailing Briefing
With Muhammad Albakri, IATA's SVP Financial Settlement & Distribution Services
Presentation: Modern Airline Retailiing (pdf)
12:45 Closing Press Briefing
Willie Walsh, IATA's Director General
Yvonne Manzi Makolo, CEO RwandAir & Chair, IATA Board of Governors
Mehmet Tevfik Nane, Chairperson of the Board of Directors, Pegasus Airlines