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Understand the skills needed in air transport and how to get them

Whether you’re planning how to develop your air transport industry workforce, or considering how to advance your career, understanding what skills are needed right now and into the future is essential.

At IATA Training, we regularly take the pulse of the different sectors of the industry. We seek to understand how skills needs are evolving, and also, how industry organizations equip employees to meet those needs. In the last few years, the workplace has undergone a massive change, and the effects are continuing.

Stay on top of skills and training trends in air transport.

Click on the reports below to find out more and download them

Global Skills Survey (2023)
Global Skills Survey (2023)
In the post-pandemic period and the restart of the industry, we conducted our first Global Skills Survey and reached out to learning and development professionals, people talent management, training and capacity-building organizations to support this industry effort.
Skilling up for a Travel and Tourism Recovery (2022)
Skilling up for a Travel and Tourism Recovery (2022)
How to hit the ground running | IATA conducted an international survey of over 750 industry stakeholders, as well as focus interviews with decision-makers at leading travel agencies, identifying the most relevant skills needs. Following our findings, we created an up-to-date skills map to guide recruitment and training.
Aviation Workforce Skills & Training Report (2021)
Aviation Workforce Skills & Training Report (2021)
Assessing training needs, prioritizing initiatives and optimizing budgets are even more crucially important in the face of much remaining uncertainty. Taking inspiration from industry best practices is a sure-fire way to build your own strategy.
Aviation Ground Handling Report (2019)
Aviation Ground Handling Report (2019)
This report is based on a global study of 300 structured interviews followed by 14 in-depth interviews conducted with HR leaders of major Ground Operations organizations.
Rethinking Workplace Learning during COVID-19 | Whitepaper (2019)
Rethinking Workplace Learning during COVID-19 | Whitepaper (2019)
The coronavirus pandemic has devastated the aviation industry. We know all companies are affected and we are committed to standing by you at this important crossroads in the industry’s future.
Aviation Human Resources Report (2018)
Aviation Human Resources Report (2018)
Learn more about the demand for aviation industry talent in this report which is based on a survey of over 100 leading industry HR professionals at airlines, airports and ground service providers.