Cargo Operations are the hub of the air cargo supply chain and are performed by hundreds of handlers at thousands of airports around the world. Our vision is to drive safe, efficient and customer-focused operations for the entire air cargo industry. 

The Cargo Operations manuals are the source for regulations, standards and best practices in the air cargo industry, guaranteeing that data is accurate, enabling better decisions and more efficient operations.

*New* Download the 2024 Cargo Operations Trend Report

Air cargo must be safe, agile, and efficient and the key trends, such as improving special loads handling, moving towards sustainable operations, new cargo regulations, and more, highlight the challenges and opportunities in this crucial sector.

 

      

Manuals & Regulations

 

IATA Cargo Handling Manual (ICHM)
IATA Cargo Handling Manual (ICHM)
The ICHM covers the entire shipping process door-to-door and describes the operating procedures standard in every stage of the transport chain in plain language.
ULD Regulations (ULDR)
ULD Regulations (ULDR)
The ULDR is a comprehensive reference manual containing all the regulatory and airline requirements, technical and operating specifications as well as industry agreed standards and procedures.
Cargo-XML Manual & Toolkit (CXML)
Cargo-XML Manual & Toolkit (CXML)
The CXML Toolkit delivers the Cargo-XML standard to the air cargo industry. This ensures uniformity, mutual understanding, accuracy and economy in electronic data exchanges.
Standard Procedures for Preloading Advance Cargo Information (PLACI) Manual
Standard Procedures for Preloading Advance Cargo Information (PLACI) Manual
The PLACI enables users to improve procedural efficiency and empowers their compliance with the preloading advance cargo information regulatory requirements applicable in specific countries.
Cargo Claims & Loss Prevention Handbook (CCLPH)
Cargo Claims & Loss Prevention Handbook (CCLPH)
The CCLPH provides users with the most up-to-date information on the crucial legal aspects of the carriage of cargo by air.
Cargo Agency Conference Resolution Manual (CACRM)
Cargo Agency Conference Resolution Manual (CACRM)
The CACRM includes all of the amendments adopted at the latest Cargo Agency Conference (CAC) and much more.
Cargo Services Conference Resolution Manual (CSCRM)
Cargo Services Conference Resolution Manual (CSCRM)
The CSCRM covers some broad cargo services issues and forms the basis for many other standards including cargo handling, documentation, procedures, and more.

How are users benefiting?

86% of Manufacturers

Reduced the amount of air cargo shipment rejections

 

84% of Freight Forwarders

Avoided fines related to air cargo shipments

 

 

81% of Airlines

Improved their cargo handling operations

74% of Freight Forwarders 

Sped up their shipment processing

 

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